One stop shop for all your makeup and beauty needs!     One stop shop for all your makeup and beauty needs!     One stop shop for all your makeup and beauty needs!

Tracking Order

Look up your order

You can track the status of your order online at Aodour. Enter your order number / contact number / tracking ID to check the status of your most recent order and your order history. Click on the order number for the shipment that you would like to track and a detailed order information page will be displayed. Click on order number to view detailed tracking information. You can review the tracking history and the estimated date of delivery. Please estimate 7 - 10 business days from the time your order has been placed.

Order Statuses:

Order Submitted - "Placed"

Once you have placed your order on Aodour, your order status will appear as "Placed."

Order Processing - "In Progress"

Once you have placed your order, it will be sent to our warehouse to be processed and packed for shipment. During this time, your order status will appear as "In Progress." Please allow 3 - 5 business days for the order to be processed and prepared for shipment. Once the order enters the "In Progress" status, no changes, or cancellations of your order can be made.

Order Delivery - "Shipped"

Once your order has left our warehouse, the order status will appear as "Shipped."

Order Returned - "Returned"

It takes up to 10 to 15 days to process the return. Once your order has been returned and processed, the order status will show "Returned." We will notify you via e-mail once your return has been processed.

Canceling or Modifying an Order

Before you place your order, you can view the contents and the total amount in your shopping basket. Once your order has been submitted successfully, the order will be placed in a "Placed" status. Your order is then "In Progress," entering the shipping process almost immediately. The only time that you can cancel or modify your order is during "Placed" status. Once your order enters the shipping process by being "In Progress," no further changes can be made.

If the order has been "In Progress," we are unable to cancel or modify your order.

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