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Terms & Conditions

Terms of Use

Tehse Terms of use (”Terms of Use”) administrate your access to and use of this website at www.aodour.pk (the “Site”). The site is operated by the team of Aodour. We proide the site, including all information, tools and services available through the site, to you, the user,conditioned upon your acceptance of thes Terms of Use.

PLEASE READ THESE TERMS OF USE CAREFULLY. BY ACCESSING OR USING THE SITE, YOU ARE ACCEPTING AND AGREEING TO BE BOUND BY THESE TERMS OF USE. IF YOU DO NOT ACCEPT AND AGREE TO THESE TERMS OF USE, PLEASE DO NOT USE THE SITE.

Return & Replacement Policy

If you are not satisfied with the purchase of products, you may return it in 7 days from delivery date

  1. The item must include all the packaging along with accessories including warranty cards, manuals, certificates of authenticity, tags etc.
  2. Money can be refunded and order can be altered after the verification from the team of Aodour.
  3. Order will be cancelled automatically if the provided information is insuffcient
  4. Item can be returned if it is damaged in any way eg expired, broken etc.

Privacy Notice

We respect your concerns about privacy so this notice will explain everything about privacy ie what type of information will be obtained from you and how we will use that information.

Information We Obtain

  1. Contact information (such as name, postal address, email address and telephone number);
  2. Purchase and transaction information, such as payment card details, billing and shipping address,and information about the products, courses and other items you purchase;
  3. Login credentials
  4. Demographic information, including age and gender.

How We Will Use It

  1. Communicate with you or confirmation of your order
  2. Send your alerts about upcoming products, special offers and deals via email and sms if you request to receive them
  3. Operate evaluate and improve our business (including developing new products and services; managing, and performing accounting, auditing and other internal functions)
  4. Protect against, identify and prevent fraud and other unlawful activity, clains and other liabilities.

Copyrights

The entire contents of the Site also are protected by copyright as a collective work under Pakistani copyright laws and international converntions. All rights are reserved

Termination

You furtermore agree that the Site shall not be liable to you or to any other person as a result of any such suspension or termination.If you are dissatisfied with the Site or with any terms, conditions, rules, policies, guidelines or practices in operating the Site, your sole and exclusive remedy is to idscontinue using the site.

Conditions for Returns

  1. The product must be unused, unworn, unwashed and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn. If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.
  2. The product must include the original tags, user manual, warranty cards, freebies and accessories.
  3. The product must be returned in the original and undamaged manufacturer packaging / box. If the product was delivered in a second layer of Aodour packaging, it must be returned in the same condition with return shipping label attached. Do not put tape or stickers on the manufacturers box.

Note:It is important to print out and paste the return label on your return parcel to avoid any inconvenience/delay in process of your return.